Taking a nice vacation with Martinair? Then, of course, you want to be able to take the necessary baggage with you both on your flight there and back! In this regard, it is important to know that the exact amount you can take with you at no charge depends on your final destination. We would like to inform you on this page of the various possibilities.
Carry-on baggage
Carry-on baggage: regarding the measurements and weight, the following rules apply on board Martinair flights.
- max. measurements: 40x25x50 cm (or L+W+H = max. 115 cm)
- intercontinental destinations: 1 piece at a max. of 10 kilos
In addition, you may carry on a laptop and if you are traveling with a baby, a diaper bag.
Note:
It is not permitted to count up the baggage exemption of several persons and then, for example, take along one piece of carry-on baggage of 16 kilos.
- Trolleys are accepted as carry-on baggage if they fulfill the conditions above.
- Are you taking along your toilet bag or beauty case as carry-on baggage? Make sure that there are no sharp objects in it, such as razor blades, nail scissors, and nail files. You must also take into consideration the most recent rules with regard to liquids and gels in your carry-on baggage.
For more information go to
Rules regarding liquids and gels in carry-on baggage.
Check-In baggage
Check-In baggage: the amount of check-in baggage you may take along at no charge, your so-called baggage exemption, depends on your destination, as stated in the table below:
| |
Aruba, Curaçao |
Canada, Cuba, Dominican Republic, Mexico, USA |
Other destinations |
| Economy Class and Comfort Class |
25 kilos |
2 pieces (23 kilos a piece and 158 cm max. (L+W+H) per piece) |
20 kilos |
| Children younger than two years of age without their own seat |
10 kilos |
1 piece (10 kilos max.) |
10 kilos |
Note:
For children younger than two years of age without their own seat, in addition to the above-mentioned baggage exemption, a folding buggy or baby carriage or Maxi-Cosi may be taken along.
Important
- Your baggage must carry name and address labels in its interior as well as on its exterior.
- Martinair adheres to a policy of zero tolerance with regard to surpassing the permitted amount of check-in and carry-on baggage.
Excess baggage
Excess baggage: would you like to take along more than is permitted based on your baggage exemption? You can! You will see below what excess baggage rate applies:
a) Excess baggage rates for the following destinations: US, Canada, Cuba, Dominican Republic, and Mexico
For these destinations, excess baggage is billed if:
- you have more than 2 pieces of baggage
- your suitcase or bag is larger than 158 cm, up to a maximum of 406 cm (L+W+H)
- your suitcase or bag is heavier than 23 kilos up to a maximum of 32 kilos
- you take along your pet (dog or cat, in a kennel; up to a maximum of 75 kilos)
If your baggage surpasses the 32 kilos or 406 cm maximum, the baggage shall have to be transported as freight.
Your excess baggage is charged per one-way trip as follows:
| Type |
Measurements/weight |
Calculation |
| Extra piece |
Max. 23 kilos, max. 158 cm |
1 x the rate = € 150 |
| Too large |
Between 158 cm and 203 cm |
1 x the rate = € 150 |
| Too heavy |
Between 23 kg and 32 kg |
€ 50 |
| Combination |
Extra piece at a max. of 23 kilos, between 203 cm and 406 cm |
4 x the rate = € 600 |
| Combination |
Extra piece between 23 kg and 32 kg, max. 158 cm |
€ 50 + 1 x the rate = € 200 |
b) Excess baggage rates for all other Martinair destinations
Your excess baggage is billed per kilo as follows:
| Destination |
Rate per kilo per one-way trip |
| Aruba, Curaçao |
€ 12 |
| Other destinations |
€ 30 |
Unusual baggage
Unusual baggage: In addition to suitcases and bags, Martinair of course also transports other types of baggage. Are you going on a bicycling vacation or are you a surf fanatic? We will gladly take your bicycle or surf board along for you!
Click on the link for Odd-sized Baggage for more information about:
- Special baggage
- Pets
- Transport of medical-related baggage
Missing or damaged baggage
Martinair takes great strides to prevent missing or damaged baggage. If your checked-in baggage has not arrived at your destination or it has been damaged during the flight, then you are best off reporting this immediately (even before you pass customs).
Abroad, you must report missing or damaged baggage to the handling company or Martinair representative. In Amsterdam, you can approach the Martinair staff at the Schiphol Arrivals Hall. We advise you in this regard to carefully keep the baggage tickets that you receive upon checking in.
We also recommend in any case always to request a so-called PIR report (Property Irregularity Report). All important data can be noted in this. It is also advisable to take out travel baggage insurance before departure.
Would you like more information about missing or damaged baggage or do you have a question about objects found on board with Martinair? Please use our contact form or call our Baggage Services Department at +31(0)20-6011767. This department can be reached on working days between 9:00 am and 5:00 pm; after these hours, it is possible to leave a message on the voicemail.
Did you leave something at Schiphol Airport? Then contact the airport directly (telephone: 0900-SCHIPHOL, 0900-72447465).